Privacy Statement

Protection of privacy and personal and health information is an important aspect of Easton Suburban Water Authority's operations. We support and endorse privacy legislation.

 We will only collect personal or health information from people when we have their prior knowledge and consent and in a lawful and fair manner.

 We will only collect personal or health information that we require.

 We will only use personal or health information for the purposes for which it was collected, being the performance of lawful functions and activities related to the delivery of our services.

 We will not disclose personal or health information to a third party except:

When the person that it relates to has authorized us to do so, or

In the case of health information, the specific requirements of the Health Records Act apply, or

We believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions, or

We are authorized, permitted or required by law to disclose the information, or

Denying access would pose a serious or imminent threat to the life or health of any individual.

 We aim to ensure that personal or health information that we use is accurate, complete and up to date.

 We will remove personal information from our system where it is no longer required (except where archiving is required). However, health information will be retained unless:

 We aim to ensure that personal or health information that we use is accurate, complete and up to date.

The deletion is permitted, authorized or required by the regulations or any other law, or

The deletion is not contrary to the regulations or any other law.

 We will not use the unique identifiers of other institutions or individuals.

 We will not disclose unique identifiers that we may use to other institutions or individuals, except for purposes permitted by privacy legislation.

 If it is lawful and practicable, we will give individuals the option of not identifying themselves when they contact us.

 In the event that we may collect sensitive information about an individual, we will do so in accordance with legislative requirements and where possible and practical, with the individual's knowledge and consent.

 We will allow individuals to access any personal or health information that we hold about them and how we collect, hold and use that information, at least to the extent provided for under legislative requirements, upon request.

 Private information held includes:

Information about employee health as required

Staff records including performance appraisals, qualifications/certificates

Contractor work references and performance (past and present)

Contractor company financial details

Contractor employee qualifications/certificates, drivers license details

Electronic signatures of some employees

Work details and personal contact details for Board of Directors

Pecuniary interest documentation of Board of Directors and Senior Management

Subdivision developer details

Customer information - change ownership/name/address, notification of disposition/acquisition of property, pension details, occupancy details, direct debit authorizations, payment/financial arrangements.

We will copy this statement for anyone who requires it.

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