About My Bill
Your ESWA bill is a clear, concise statement of your water usage and more detailed billing information. It includes the results of your current meter reading, details of your monthly or quarterly service charges, and payment activity on your account since the last bill statement.
Easton Suburban Water Authority
Understanding Your Bill
The sample bill contains a breakdown of each bill section.
- ESWA Customer Billing Name.
- ESWA Customer Account Number.
- ESWA Water Meter Number.
- Service Period – the period in which your current water charges are calculated.
- Number of days in billing period.
- Due Date – the date your water bill is due.
- Previous Water Meter Reading.
- Current Water Meter Reading.
- Water used during the billing period (shown in cubic feet).
- Description of water charges – an itemized description of the activity on your account. Service/Water refers to the service charge ESWA charges. Service/Usage refers to the charge of the water used during the bill cycle.
- Itemized list of the charges or credits on your account.
- Message Center – the portion of the bill where ESWA can leave notes or messages.
- Service Address/Service Location.
- Bill amount due if paid after the due date.
- Bill amount due on or before the due date.
- Remittance Slip – return this portion with to ESWA with your payment.
- Service Address/Location.
- Account Number.
- Bill amount due if paid after the due date.
- Bill amount due on or before the due date.
Easton Suburban Water Authority
Why is My Bill So High?
Have you recently received a bill that seemed higher than you expected? There are a number of reasons why this may have happened. Follow these steps to track down the reason that applies to you.
- Leaking toilets and faucets
- New baby
- Guests in your home
- Washing cars or watering lawns
- Remodeling or adding more living space
- Extra entertaining or cooking
- Extra use of washing machine, dishwasher, or power washer
Questions to Help Understand Your Water Bill
Review your bill for answers to these questions to help you understand the usage increase and other factors that may have contributed to a higher-than-normal water bill:
- Was this bill calculated from an actual or estimated meter reading? An estimated reading may be higher than your actual use.
- Was your last bill estimated, followed by an actual reading for this bill? The estimate on the last bill might have been lower than actual usage, so you are being billed for that usage in this current bill.
- How many days were in this billing period? Compare it to how many days were in the billing period for the last bill.
- Does your bill reflect a late payment penalty?
View our conservation tips to learn how easy it is to cut down on how much water you use.
If none of these steps lead you to a satisfactory answer about your high bill, please click to review our bill dispute procedure or submit a bill inquiry.
