Forms & Publications

Forms & Publications

At Easton Suburban Water Authority, we're here to serve you. From service connection to change of billing address to special requests, our dedicated team of customer service representatives will gladly assist you in any way we can. You can reach the Customer Service Department at 610-258-7181, Monday through Friday from 8 a.m. to 4:30 p.m.


Application for Water Service

Need to sign up for water service? It’s simple. Just complete this online form to send us an electronic request for new water service. We’ll be in touch with you soon to make the necessary installation or activation arrangements. Note: A new water service application must be submitted whenever there is a change of tenant and/or owner.

New Service Application

Step 1 of 3

Type of Service(Required)

Easton Suburban Water Authority (ESWA) is a municipal authority incorporated in 1957 by the City of Easton to provide high-quality water to the municipalities surrounding the city. ESWA is advised by a nine member Board of Directors that is appointed by the City Council of Easton.

Winter 2023 

Spring 2024 

Fall 2024

Report a Problem (Non-Emergency)

Have you had or noticed a problem with water service at your location or somewhere in the community? We sure appreciate you taking the time to report it to us. Simply complete this online form with a description of the problem, and we’ll look into it. Please allow two days notification. For faster service of a problem, call our office at 610-258-7181.

Report a Problem (Non-Emergency)

Type of Service(Required)
Service Address
Name
This field is for validation purposes and should be left unchanged.

Check My Water Quality

Do you suspect a problem with the quality of your water? No problem. We’ll be glad to check your water quality. However, there may be a fee associated with this test. To inquire about a water quality check, simply complete and submit this online form. One of our friendly representatives will contact you within two days to discuss your concerns and explain the possible charges. For faster service, call our office at 610-258-7181, Monday through Friday, 8 a.m. to 4:30 p.m.

Water Quality

Type of Service(Required)
Service Address
Name
This field is for validation purposes and should be left unchanged.

Turn Off Service for Repairs

Need to temporarily turn off your water service to make repairs? No problem. It’s easy to request the temporary turn-off of your water service. Simply complete this online form to send us an electronic request. One of our customer service representatives will contact you to address your needs.

Turn Off Service for Repairs

Step 1 of 2

Type of Service(Required)

Primary Account Holder Information

Primary Account Holder(Required)
Address

Request a Meter Test

If you suspect a problem with your water meter, we’d be glad to check it for you. However, there may be a fee associated. To inquire about a meter test, simply complete and submit this online form. One of our friendly representatives will contact you within two days to discuss your concerns and explain the possible charges. For faster service, call our office at 610-258-7181, Monday through Friday, 8 a.m. to 4:30 p.m.

Meter Test

Type of Service(Required)
Service Address
Name
This field is for validation purposes and should be left unchanged.

Terminate Service/Request Final Bill

If you need to disconnect your water service, it’s easy to submit a request to do so. Simply complete this online form to send us an electronic request for your service disconnect and final bill. Please allow five days notification before the service is to be disconnected so we can turn off the water at the curb and remove the meter if necessary.

Final Bill

Type of Service(Required)

Primary Account Holder Information

Primary Account Holder(Required)
Service Address

Service Request

MM slash DD slash YYYY
Why is service being terminated?(Required)

Final Bill Name(Required)
This field is for validation purposes and should be left unchanged.

Customer Information Change

It’s easy to make basic changes to your account information, have your bill sent to a new address, or update your phone number or email address. Simply complete this online form to send us an electronic request to update your customer record. Please allow three days notification before change takes affect.

Update Customer Information

Type of Service(Required)

Primary Account Holder Information

Primary Account Holder(Required)
Service Address

Service Request: (required notice - 3 days)

A new water service application must be submitted whenever there is a change of tenant and/or owner. Some changes cannot be made without written or verified authorization. If you request a change that requires authorization, our office will contact you.
Change information for:(Required)
Address Change
This field is for validation purposes and should be left unchanged.