About My Bill
All water bills are payable at the net amount prior to and including the due date specified on the face of the bill. If the due date falls on a weekend or a holiday observed by the Authority, the payment will be considered late as of 8 a.m. on the first business day following the weekend or holiday. After the due date, a five percent (5%) penalty will be added to all current charges. Charges for connections, temporary uses and special water services will be billed separately and are due upon receipt of the bill. There is a night box at the Easton Suburban Water Authority office where you can drop off payments after hours. If it is in the night box before 8am the next morning, it will be considered on time.
If you make advance payments on your account, your bill will show the amount to which your account is in debt or credit. For information about this service, please email us or contact our office at 610-258-7181 Monday through Friday, 8 a.m. to 4:30 p.m.
Failure to Receive Bill
If you do not receive a bill, it does not exempt you from payment of the net or gross amount of your bill. The fact that we send you a bill is only a matter of convenience for you, not a waiver of your responsibility to pay for water service.
Bills in Question
If you doubt the accuracy of an ESWA water bill, you should bring or mail it within 10 days to our office at 3700 Hartley Avenue, Easton, PA, 18045. We will check the bill and issue a corrected bill, if applicable.
If your bank returns a check used to pay your water bill for insufficient funds or other reasons, we will bill you for a service charge. In all cases of a returned check, only cash, credit card or money orders will be accepted for payment of your bill.