Report an Emergency

Report an Outage or a Water Related Urgent Issue

If this is an urgent matter that requires an immediate response, please contact the office at 610.258.7181. ESWA Personnel can be reached 24/7 at 610.258.7181 to resolve urgent water related matters. Otherwise please complete the form below. Easton Suburban Water Authority will get back to you as soon as possible.

11/15/2024: Water Service line Material Letter:

As part of a requirement from the Department of Environmental Protection,
the D.E.P. Easton Suburban Water Authority is required to notify all
customers that have a water service entering their property that is
constructed of Lead, Galvanized or Lead Status Unknown.

In the letter you received, there will be a portion that shows your letter
there should be a portion that says service Location. This is the location
the letter is for.

Underneath that, it will show Public Space. This is the Authoritys portion
of the water service.

next, under that it will say Private Space. This is the Customer portion of
the water service. The customer is responsible for this portion of the
water service.

In our area homes built after 1950, are NOT constructed with lead service
laterals. Homes prior to 1950 could have used lead water pipes. We are
working on identifying all of our unknown service materials.

If your letter shows on the private portion, unknown possible lead, we
would like to ask for your help identifying the service material. This can
be done easily by locating the water service entering your home and
completing an online survey. Visit our website at E.S. Water dot net.
Select my water tab, then water overview. About halfway down the page there
is a Self Report Survey link, https://arcg.is/1b4PfP0. Another option is
that you can request one of our technicians to come out and do a visual
inspection, this service is free of charge.

Thank you for your help with identifying your service material.

11/07/2024:
33 counties are under Drought Watch and 2 counties are under Drought
Warning conditions.

The following is the list of counties under a drought declaration.

Drought Watch:

Adams, Allegheny, Beaver, Bucks, Butler, Carbon, Chester, Clearfield,
Columbia, Cumberland, Dauphin, Delaware, Fayette, Franklin, Greene,
Indiana, Lancaster, Lawrence, Lebanon, Lehigh, Luzerne, Monroe, Montgomery,
Montour, Northampton, Northumberland, Perry, Philadelphia, Pike, Somerset,
Washington, Westmoreland, and York.

Drought Warning:

Berks, and Schuylkill.

In a drought watch, we should all be seeking to reduce water use by about 5
percent through voluntary conservation measures. In a drought warning, we
should be seeking to reduce water use by about 10-15% through voluntary
conservation measures.